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Forum Post: Something to think about. Part 1

Posted 9 years ago on Nov. 25, 2011, 10:17 p.m. EST by stuartchase (861)
This content is user submitted and not an official statement

Toshiba America Information Systems, Inc. Digital Products Division 9740 Irvine Boulevard Irvine, CA 92618-1697 1-949-583-3000

If we are going to go after Walmart, I think we should target Toshiba first, because Toshiba is a GCT (Global Corporate Terrorist). Here's a link to just a few of their heinous crimes:


Furthermore, I will share a one of the many horror stories about Toshiba.

This Story is about a Mother and her special needs daughter. I can't include the father because he had already passed. Anyways, the mother scraped together some money to buy her daughter a laptop because she discovered her daughter had an aptitude for computer science. Anyways, that daughter loved that laptop. She played on it everyday. Until the USB ports died on it three months after buying it. They talked to Toshiba and Toshiba had UPS send a box to send back to Toshiba for repairs since it was still under warranty. Two weeks had gone by and they had not heard anything. They finally received an e-mail saying that the repair wasn't covered under warranty. It took that poor mother a whole week to get ahold of customer service. The case manger told the mother that the report said the USB ports were physcially damaged and was not covered under warranty. The mother said that's impossible because her daughter took such good care of the computer. The next day, Toshiba called back and said that they had not looked the USB ports and that the screen was cracked. Toshiba told the mother that she would have to pay $350 dollars to fix the screen. Anyways, I find out about this from the mother a week later. She said the daughter shed a few tears at first, but then has not mentioned it since. Then the mother burst into tears. The mother said I know she's just keeping it inside because she doesn't want to make me sad, but it hurts even more because I know how much she loved that computer. When I found this out, I told the mother I would help her out. Inside, I fuckin' lost it. How the fuck to you read a report that says the USB ports are damaged, then you call back the next day, say you didn't look at the USB ports, and claim the screen is cracked. Bullshit! Anyways, my investigation revealed Toshiba pulls this warranty scam bullshit with shipping companies like UPS all the time. Basically, you send it back for warranty repair, Toshiba says it's not under warranty. You question Toshiba. They say someone like UPS determined you shipped it damaged. You call UPS. They say they have no record of doing a damage report, but they won't send the statement in writing and they can't find the number to their legal department. After busting them I gave them a chance to make amends by refunding the computer. After having a rep from UPS in a meeting with a rep from Toshiba, I told the guy from Toshiba this is your last chance. All you have to do is refund the computer and this ends, but if you don't, I will nail you and your company's ass to the wall. They still refused. Since then, that Rep has disappeared.

There will be more horror stories to come!









And this is the guy at Toshiba who was in charge of screwing people over:






The Revolution starts here!



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[-] 2 points by slizzo (-96) 9 years ago

only to a deranged asshole with ZERO sense of proportion or propriety is poor customer service put on the same plane as terrorism.

stuartchase, you are a fool and an offensive boob.

[-] 1 points by stuartchase (861) 9 years ago

I think you need to go back to grammer school before you question other people's intelligence. Besides, being partly responsible for a nuclear accident because you want to save a few bucks caused a lot of terror.

[-] 1 points by slizzo (-96) 9 years ago

I made no grammar mistakes (and it's grammar with an "a" not an "e").

"partly responsible for a nuclear accident" - and there you go again. whining like a cunt about poor customer service and associating it with a nuclear accident.

the ows kids need to learn some perspective.

[-] 1 points by stuartchase (861) 9 years ago

You didn't capitalize the first word in the sentence you dumb son of a bitch! Furthermore, you're on drugs. That's why you're in the tank for Toshiba. Finally, the fact you use the word cunt proves you're sexually deprived. Women don't want to give it up to you because you look like a troglodyte!

The Revolution starts here!

[-] 1 points by slizzo (-96) 9 years ago

"You didn't capitalize the..."

that's called a style, not a mistake. how desperate are you, anyway?

anyway, I didn't say you were bad at spelling or grammar. I said you were a fool and an offensive boob. which you clearly are.

I'm in the tank for Toshiba? you are emotionally unhinged. or you're a pre-teen girl. the reaction would be the same.

"The Revolution starts here!" and it ends here, too, as long as you're on board. you make the truthers look reasonable.

what's tomorrow's march? against the horrors of poor customer service?

[-] 1 points by stuartchase (861) 9 years ago

Everytime you respond to my comments, you put this post at the top of the list. I gave my word to Toshiba that if they didn't stop doing bad things, I would make their lives a living hell. You can only Imagine how many powerful people broke down and humored me. With all due respect, shut the fuck up and join the KTC.

The Revolution starts here!

[-] 1 points by slizzo (-96) 9 years ago

yes, I know. I want everyone to see how a twat puts poor customer service on the same level as radiation leakage and terrorism.

that way people know how silly ows is and how silly and offensive you are.

you should get clown makeup tattooed to your face.

that way people will know.

[-] 1 points by stuartchase (861) 9 years ago

No, you want everyone to realize how connected Toshiba is. Any company that can sell U.S. military secrets to the Russians and then make the U.S. Government give up on a boycott deserves OWS' attention.

The Revolution starts here!

[-] 0 points by ScrewyL (809) 9 years ago

Actually, slizzo, gotta call you on this one; dependent clause without a conjoining comma. u iz teh gramAR FAIL! ^_^

[-] 1 points by stuartchase (861) 9 years ago

Thank you. The KTC welcomes you with open arms.

The Revolution starts here!

[-] 1 points by stuartchase (861) 9 years ago

Warranty fraud by sales or service partners must be fundamentally differentiated from fraud committed by end clients (corporate clients as well as end users). A case was investigated at electronics company Toshiba in which employees of a service center were involved in warranty fraud. The starting point of the investigation was the analysis of abnormal warranty information. The initial observation: the partner's employees settled over 60 percent of the warranty cases which they declared to Toshiba within two days while all other partners required a significantly longer time. One result of the investigation: the fraudsters had entirely fabricated end clients and claims for numerous warranty cases.

Warranty fraud by end clients is marked by different typical patterns. This is how Cisco, the provider of high quality network solutions, suffered damages in the millions: using false names and addresses, one perpetrator ordered and obtained hundreds of replacement parts. He then sold them on over the internet. The fraudster benefited from special warranty benefits by which a client immediately received replacement parts, even before returning the defective components. In the Cisco case – entirely typical for this type of warranty fraud – the manufacturer received either worthless parts or no parts at all.

[-] 1 points by stuartchase (861) 9 years ago

Here are the kings of inhumane values! They are the Lords of the Dirty Fucks!


The Revolution starts here!

[-] 1 points by joe100 (306) 9 years ago

Google / Facebook / YouTube are much worse than Toshiba, and steal much more from the 99% than toshiba - fyi.

[-] 1 points by stuartchase (861) 9 years ago

Youtube is a doulbe edged sword, because they steal from artist, but I talked wtih one executive recently that agreed that without things like youtube, many great artists like sam cooke would be lost.

I respectfully disagree with the youtube thing, youtube isn't tied to any nuclear accidents I'm aware of.

[-] 1 points by joe100 (306) 9 years ago

But youtube does deny artists the ability to make their fair share of money. that's why I am trying to start http://www.OccupyVideo.org which is being totally ignored so far - If OccupyVideo replaced YouTube, there would be SOOOOO very many Occupy protestors and 99 percenters that would be able to earn a little money to eat and pay rent. But so far, I have very little help.

Youtube is just like Google and Facebook - completely unneeded. Any video website can offer the same and better features. They have nothing special, except the loyalty from their customers. How they brainwashed everyone into only using their site is a mystery to me.

[-] 1 points by stuartchase (861) 9 years ago

Youtube has this.


Famous rockstar.

[-] 0 points by MASTERdBATER (15) 9 years ago

Wait are you suggesting OWS members take part in the SIN of capitalism?

[-] 0 points by blackbloc (-19) 9 years ago

you tube is not hurting the artists the untold truth about the music business they don't wanna tell you is the down turn in music sales has as much to do with peoples choice of entertainment as anything bottom line is people do not listen to music like they used to people used to just listen to music as a past time but now there is just so much more to do with the internet and video games and tivo and on demand and other after school activities for teens (yes they are the ones who buy music) as it does illegal downloading maybe if the record companies had been more fair and equitable to music fans at the turn of the decade instead of charging 20 for a cd when lp and cassettes where 9.99 or less people would not have stopped buying records but a lot of people i know don't download or listen to or buy any new music the last 12 years bottom line is the quality of major labels artists has not been there either which is why indie music artisits have exploded the last decade which you tube helps these artists who do it with a more punk rock diy ethic and there is no way they could get there music heard otherwise you are just tooting the corporate blow horn bullshit like eddie vedder or bono or jayz need another dollar anyways plus it helps bands with touring the more people who know your music the more people go to your shows

[-] 1 points by Bambi (359) 9 years ago

Use your state consumer protection agency. They are fabulous.

[-] 1 points by stuartchase (861) 9 years ago

We don't have any really, besides, this is a company who had sold U.S. military secrets to the Russians. The U.S. Government was set to boycott them and Toshiba complained to all of their connections and had it stopped. They are really something else. When I heard on the news that they were connected to that Nuclear accident in Japan, my jaw dropped. I thought to myself, these idiots are everywhere! That's why I truly believe this is one company that can unite the left and right.

Here's another company that tried to deny a family justice for so long. Luckily the family didn't give up!


Fox News only gave this story minutes too! They were the ones who reported on Toshiba. I guess it's better than a lot of other places that didn't say a word.

I think when I company is good, if you like their product, you should support them, but when they do bad things, nail them!

[-] 1 points by Bambi (359) 9 years ago

Where do you live to not have a consumer protection agency???? Every state in the US has it. You can also contact your State Attorney General. They helped me when I had a huge problem with AT&T many years ago

[-] 1 points by FrogWithWings (1367) 9 years ago

Many states consumer protection agencies or regulatory boards have been craftily circumvented by loophole laws which exempt corporations from regulation by, and accountability to, any regulatory boards by the mere virtue that they "bundle services".

The result was that prior, your regulatory board had teeth and could affect results within 3 business days, to now, most can only "arbitrate" and make suggestions in order to bring about fair and equitable remedies. Therefore, zero power and a consumers only recourse is now taking entities to civil courts, unless your local sheriff will also help you with a criminal warrant (like in the case of theft via robo signing etc), and proceed in any courts which will claim jurisdiction.

Where have you been hiding?

[-] 1 points by Bambi (359) 9 years ago

New York's CPA works very well even to this day.

[-] 1 points by FrogWithWings (1367) 9 years ago

Awwww, a cave woman of NewYork!

Interesting to know that big corporations there haven't undermined and circumvented the consumer advocacy boards.

Long shot, this isn't the late Larry's, Bambi, is it?

Regardless, I hope you have a good evening and great week.

[-] 1 points by stuartchase (861) 9 years ago

Oh, that's what you meant. I gave the AG direct evidence, AG questioned Toshiba, Toshiba gave a B.S. response and the AG said there was nothing more we could do. The whole thing with my state AG and Toshiba lasted a year before the AG said we won't do anymore. In California, it was the same thing. The AG is for lawyers who don't want to be lawyers. It takes an act of congress to actually get them to do anything. However, I also had a congressman file with the ftc on my behalf, but the ftc is just as lazy.

[-] 1 points by Bambi (359) 9 years ago

Ever contact the head CEO?

[-] 1 points by stuartchase (861) 9 years ago

No, but I think my actions have gotten their attention.


At the bottom they mention a man named Guy Lugo or Guy Michael Prior. He was in charge of screwing people over. He still works there because he knows too much, but I don't think he's allowed to talk anymore.

[-] 1 points by Bambi (359) 9 years ago

I would go right to the top. Do a search for his executive assistant...then give her a call. Get her chatting, etc. My sister is a recruiter for large companies. That's how she gets that "in" she needs

[-] 1 points by stuartchase (861) 9 years ago

The problem is, with this company, they are all in on it. Most companies would never dream of acting like this, but Toshiba continues. That's why I've taken to OWS. To let everyone know what goes on down there. And it's working.



This is what Toshiba is all about. :P

Again, the KTC thanks you deeply for your support. If you would please put this post's link in the comments section of some of the top people of this facebook wall, especially stanky brown, the KTC would greatly appreciate it. That way it's seen by everyone.


The Revolution starts here.

[-] 1 points by ClaraCoCo (4) 9 years ago

I never buy toshiba. Their stuffs are shit. Fuck them.

[-] 1 points by stuartchase (861) 9 years ago

If you have a facebook page, please do me a favor.

Put this link in the comment section of the Stanky Brown


Here's the link to the wall where Stanky Brown is. He's about five pictures down from the Top.


[-] 1 points by Vykan12 (33) 9 years ago

Stuartchase, I'm curious what action you're taking against Toshiba. My best guess is that you're a lawyer? At any rate, I completely support you in your efforts, this warranty fraud is absolutely lamentable.

[-] 1 points by stuartchase (861) 9 years ago

No, I'm not a lawyer. I almost nailed them to the wall but they weaseled they're way out. I think the might have bribed the judge. Anyways, I have a few other options, but this is the best one. If we occupy them and site the California AG and the FTC, having proof Toshiba commits warranty fraud early and often, we all site how the sold U.S. military secrets and we site their involvement in that Japanese nuclear accident (They built one or two of the reactors), then they are nailed and we get people on our side. There are so many horror stories on Toshiba, if we could just get the people to know that's why we are protesting Toshiba, OWS will be the biggest thing ever. Anyways, thank you for your support.

[-] 1 points by Mooks (1985) 9 years ago

If Toshiba really did this very often, capitalism would naturally destroy it. You don't need to occupy. People would just stop buying them. Read the reviews on Toshiba computers though. People love them for the price. This message was actually written on a Toshiba that I have never had a problem with.

[-] 1 points by yarichin (269) 9 years ago

That is a sad story they should have at least returned the computer but once they have it, you have no recourse.

[-] 1 points by stuartchase (861) 9 years ago

Oh, it was returned. And I have a paper trail on there asses a mile long. We just need to act on it. Like I said, if we can occupy Walmart, we can occupy these bastards!

[-] 0 points by Perspective (-243) 9 years ago

Call Clark Howard. No company wants him or his team calling them.

[-] 1 points by stuartchase (861) 9 years ago

It has to be bigger than Clark Howard. Toshiba has put the U.S. Government in it's place. We need to occupy these guys for a month!

[-] 0 points by stuartchase (861) 9 years ago

go to this link to read part two of the Toshiba Horror Stories!


The Revolution starts here!

[-] 0 points by Scout (729) 9 years ago

surely the mother and daughter could sign an affidavit or a sworn statement to say the screen wasn't cracked when Toshiba received it? Are you saying these scumbags will not return the computer even with the cracked screen? anyway I would just say that Toshiba were the ones that cracked the screen and threaten legal action and lots of publicity. I agree with you don't give up and see if you can get your story heard by a television show or something because they don't like adverse publicity

[-] 1 points by stuartchase (861) 9 years ago

I won't. Don't worry. I plan to type a new horror story everyday until OWS occupies the shit out of Toshiba!

The Revolution starts here!